Joe Cruz

Joe Cruz has extensive experience in technology operations and support services, currently serving as Senior Director of TechOps Support Services at Entertainment Partners since May 2011. Prior roles at the same company include Director and Service Desk Senior Manager, where Joe effectively supervised daily Service Desk operations and enhanced customer support efficiency. Joe's career began at the Institute of Reading Development, where significant contributions included managing IT conversions, directing support operations, and negotiating cost reductions in marketing and teaching materials. Joe holds educational credentials from the University of Phoenix and the University of Hawai‘i System.