Ian Bates is an accomplished Senior Product Manager at Entrata, overseeing the Payments Suite since June 2021. Key achievements include leading the development of the Bill Pay product, which significantly improved user payment processes and increased transaction volume, as well as spearheading the implementation of tokenization for enhanced payment security. Prior experience includes roles as Co-Owner at Marsupiluv LLC and as Data Normalization Manager/Product Owner at Ancestry, where Ian managed the Data Normalization Team and developed internal content production products. Additional positions held span across quality assurance and team management roles at Ancestry, Vivint Smart Home, and earlier career experiences in the funeral and title industries. Ian holds a degree from Western Governors University and attended Utah Valley University.
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