Kyle W. is a Customer Support and Learning & Development leader with over 10 years of experience in enhancing training and support for various organizations. Currently, they serve as the Associate Director of Product Education Content at Entrata, where they focus on creating impactful educational materials. Previously, Kyle held roles such as Learning Experience Consultant at Glia, Senior Manager of Technical Support & Enablement at Canopy, and Operations Management at McMaster-Carr, where they implemented process improvements that significantly boosted operational efficiency and customer satisfaction. Kyle earned a Master of Education in Instructional Design and Psychometrics from the University of Utah.
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