Kunal Garg is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at Entrust since November 2024. Kunal has a robust background with prior roles at Tucows, Sentry, OpenText, Strongpoint, Adobe, VT Netzwelt Pvt Ltd, Softobiz Technologies, SmartBUZZ Software, and Parabolic Drugs Limited. Expertise includes managing client relationships, driving utilization and retention, mitigating churn, leading customer success programs, and executing comprehensive post-sales strategies. Kunal holds an MBA in Information Technology from Thapar Institute of Engineering & Technology, a BTech in Electrical Engineering from Punjab Technical University, and an MS in Computer Science from Sikkim Manipal University.
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