Nicole Melton

Nicole Melton is a skilled customer service professional with extensive experience in various roles across multiple industries. Currently serving as a Customer Service Support Specialist at Envalior since April 2023, Nicole previously worked at DSM as Customer Service Sales Support from March 2018 to April 2023 and at Lumileds as a Customer Service Support Specialist II from May 2016 to March 2018. Key achievements at Lumileds included managing customer orders, performing root cause analysis on complaints, and ensuring adherence to quality standards. Earlier positions include a Customer Satisfaction Specialist at CERATIZIT GROUP and a ComeriMart Banking Specialist II at Comerica Bank, where Nicole supervised staff and provided exceptional customer service. Nicole holds a Bachelor's Degree in Marketing and Management from Baker College of Auburn Hills.