KL

Karen Labonte

Operations Support Assistant at Envision Technology Advisors

Karen Labonte has a diverse work experience spanning over several years. Karen currently works as an Operations Support Assistant at Envision Technology Advisors, where they answer calls, creates support tickets, and directs calls to the appropriate personnel. Before that, they served as an Adjunct Instructor at Johnson & Wales University, developing curricula, presenting class materials, and preparing testing materials. At Seaflower Property Group, LLC, they worked as an Administrative Assistant, handling various administrative tasks. Karen also worked as a Social Media Coordinator at Spencer Brewery, where they performed customer service, updated social media platforms, and occasionally served at events. Karen gained expertise as a Craft Beer Specialist at Chris Gasbarro's Fine Wine & Spirits and Yankee Spirits, providing advice to customers, purchasing beer, and organizing shelves. Additionally, Karen worked as a Social Media Coordinator at L. Knife & Son, Inc., managing social media accounts, preparing newsletters, and teaching courses to employees. Karen has previous experience with the U.S. Department of Labor as a Program Assistant, managing budgets and databases, and with the US Small Business Administration as a Loan Assistant, processing loan requests and handling inquiries.

Karen Labonte completed their Master of Arts (MA) in Teaching and Learning with Technology at Ashford University from 2006 to 2007. Prior to that, they pursued their Bachelor of Science (BS) in Network Engineering at Johnson & Wales University from 1999 to 2005. In addition to their formal education, Karen also obtained additional certifications. In June 2023, they completed "Nano Tips for Using ChatGPT for Business with Rachel Woods" from LinkedIn. In October 2022, they completed "Microsoft Teams: Learning Shifts for Firstline Workers" from LinkedIn. Lastly, in January 2013, they attained the certification of "Certified Cicerone" from the Cicerone Certification Program.

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Timeline

  • Operations Support Assistant

    August, 2022 - present