Brian Baxter

Sr. Technical Program Manager - Customer Success at Envision Telephony

Brian Baxter has a diverse work history spanning multiple industries. Brian is currently employed at Envision as a Senior Technical Program Manager for Customer Success. Prior to that, they worked at All Star Directories as a Senior Technical Program Manager and Senior Manager of Web and Operations.

Before their role at All Star Directories, Brian worked as the Director of Product Development and Support at Envision. During their tenure, they were responsible for managing the Engineering and QA teams and developing team members. Brian also played a key role in architecting a cloud-based multi-tenant solution on the MS Azure platform, which opened up new revenue opportunities for Envision. Additionally, Brian served as a QA Manager and Senior QA Engineer at Envision, where they oversaw quality engineering, testing, and project planning for multiple releases of the company's core platform.

Prior to their time at Envision, Brian worked at RPI as a QA/Partner Support professional, troubleshooting PDF file issues and managing print outsourcing. Brian also provided business intelligence support and tested ERP integration changes.

Brian's early career includes roles at UIEvolution as a QA Manager and Program Manager, where they built and managed a QA team and implemented a work-study program with the University of Washington to supplement staffing needs. At Adobe Systems, Brian held various positions, including Lead Quality Engineer for the Application Prepress Team and Senior Quality Engineer for the InDesign Print Team. Brian also served as a Lead Technical Support representative for the PageMaker and Illustrator teams, providing tier 3 support and writing technical documentation.

Overall, Brian Baxter has extensive experience in program management, technical leadership, quality engineering, and team management across multiple industries.

Brian Baxter's education history includes attending the University of Phoenix from 2003 to 2005, where they obtained a Bachelor of Science (BS) degree in Computer Information Systems. Prior to that, they attended The Art Institutes from 1990 to 1991, earning a Bachelor of Arts (BA) degree in Audio/Video Production. Before that, from 1987 to 1990, they attended Western Washington University, although no specific degree is mentioned for this period. Their field of study at Western Washington University was Design.

Links

Previous companies

All Star Directories logo

Timeline

  • Sr. Technical Program Manager - Customer Success

    March, 2023 - present

  • Director of Product Development and Support

    February, 2014

  • QA Manager

    May, 2012

  • Senior QA Engineer

    September, 2010

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