Chad Case

Chad Case is an IT professional with experience in technical support and network administration. Currently serving as a Tech Service Desk 1 at Envision Healthcare since April 2022, responsibilities include supporting end-users, ensuring wireless connectivity, timely application installations, and issue escalation. Previously, Chad was a Junior Cloud Practitioner at Generation USA, completing a highly selective cloud engineering fellowship, and held positions as a Level 1 IT Technician at Envision Healthcare and IT Support Technician at Nova Southeastern University, where tasks involved client support, training, data migration, and hardware deployment. Chad began a career as a Network Support Technician at Hotwire Communications Ltd, focusing on troubleshooting and network installations. Chad holds an Associate of Science degree in Computer and Network Security from Broward College.