Envision Healthcare
Leisha Richards, MBA, BSRC, currently serves as Sr. Manager of Service Delivery Operations at Envision Healthcare, where responsibilities include managing staffing schedules, training call center staff, overseeing performance metrics, and developing policies to ensure adherence to standard operating procedures. Leisha holds a Bachelor of Science in Respiratory Care Therapy from Midwestern State University and an MBA in Health Care Administration from Texas Woman's University. Previous experience includes roles as Manager of Member Services at Employer Direct Healthcare and Health Operations Manager at Centene Corporation, where Leisha demonstrated a strong focus on operational efficiency and client satisfaction.
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Envision Healthcare
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Envision Healthcare is on the front lines of change. Through our primary business units – Envision Physician Services, Evolution Health and AMSURG – our clinician-led organization is changing the face of healthcare by delivering high-quality care that elevates the patient experience. Envision Healthcare is pioneering solutions to the toughest challenges in healthcare. We serve as a partner to help navigate the constantly evolving landscape of healthcare delivery, and we are vigilant in working with health systems and hospitals to identify opportunities to better serve our communities. Our physicians, advanced practice providers and support teams are responsible for more than 30 million annual patient encounters across the U.S.