Jeffrey Maldonado has a diverse work experience that spans several industries. Jeffrey started their career in 2008 as a Temporary Machine Operator at Rexam, where they packaged products and operated machinery. In the same year, they also worked as a Sales Associate at Toys R Us, providing customer service and organizing shelves during the Christmas holiday season.
In 2009, Jeffrey joined the Army National Guard as an Information Technology Specialist. Jeffrey was involved in Help Desk operations during a deployment to Iraq in 2011, where they solved basic software and hardware problems and managed user accounts in Active Directory. Jeffrey continued their role in the Army National Guard until 2015.
In 2012, Jeffrey joined enVista as a Managed Services Technician 2. In this role, they provided technical support for servers, virtualized systems, and remote desktop environments. Jeffrey'sresponsibilities also included installing, configuring, and maintaining server systems for clients.
Later on, Jeffrey was promoted to a Senior Systems Administrator at enVista, starting in January 2019. In this position, they were responsible for the administration of the VMware hardware platform and performed tasks such as provisioning hardware, applying firmware upgrades, and resolving support issues.
Overall, Jeffrey Maldonado's work experience highlights their expertise in IT support, server administration, and customer service across various industries.
Jeffrey Maldonado earned their Bachelor's Degree in Computer and Information Technology from Indiana University–Purdue University Indianapolis. Jeffrey attended the university from 2004 to 2013. In addition to their formal education, they also completed the United States Army Signal School, where they focused on Information Technology as their military occupational specialty. The specific duration of their enrollment at the Army Signal School and any degrees earned there are not provided in the information given.
Furthermore, Jeffrey Maldonado has obtained several certifications to enhance their professional skills. These certifications include:
1. Datto Certified Deployment Specialist, obtained from Datto, Inc. in April 2022.
2. Sophos Certified Architect, obtained from Sophos in March 2021.
3. Datto Certified Practitioner, obtained from Datto, Inc. in May 2022.
4. Sophos Certified Engineer, obtained from Sophos in May 2022.
5. Security+, obtained from CompTIA in March 2012.
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