Guilherme Leonardo MacHado

Guilherme Leonardo Machado has extensive experience in project coordination and technical support roles within various companies, including Lumivision, Pollux Automation, and Kavo Kerr. Currently serving as Services Manager for Envista Holdings Corporation, Guilherme drives people and processes to achieve KPIs aligned with customer needs, leads technical support and customer care, and focuses on continuous improvement in service strategies for enhanced customer satisfaction. With a strong background in managing technical resources and service operations in Latin America, Guilherme brings a wealth of expertise in technical training, equipment definition, and customer relationship management.