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Andinson Ortega

Lead Customer Care Agent at Envoy Air

Andinson Ortega is a Senior Travel Consultant at TripActions, with experience in various roles within the aviation industry. As a Lead Customer Care Agent at Envoy Air, roles included providing efficient and friendly service to customers, promoting and selling air travel, and completing necessary passenger arrangements. Andinson also served as a Customer Service Manager at American Airlines, overseeing daily operations with a focus on customer service, security, cargo operations, and employee management. Additionally, Andinson has experience as a Security Supervisor, Passenger Services Supervisor, Cargo Supervisor, and Passenger Service and Operations Agent, showcasing a comprehensive understanding of aviation operations and compliance. Andinson holds a Bachelor's degree in Computer Science from Instituto Universitario de tecnologia Venezuela.

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