Heather Rattin is an experienced operations leader currently serving as Vice President of Operations at Envoy Global since September 2022. Previously, Rattin held the position of Director of Client Engagement at Paylocity, where strategic engagement initiatives were developed to enhance client retention. Rattin's extensive tenure at Cars.com included roles such as Vice President of Operations, where operational teams across various functions were managed, and Director of Customer Care, responsible for defining long-term service vision and goals. Additional roles at Cars.com included Director of Channel Sales and Affiliate Sales Manager, focusing on strategic sales and revenue management. Early career experience includes Special Project Manager at Globalcom, Inc., overseeing cross-departmental projects, and Sales Coordinator at Pro Marketing, Inc. Rattin holds a Bachelor’s degree in Business Administration with a concentration in Marketing from The University of Georgia.
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