Petunia Makama

Petunia Makama has extensive experience in claims administration and customer support, currently serving as a Third Party Claims Administrator at enX Group Limited since July 2014, where responsibilities include managing professional and general liability claims, determining expense reserves, and coordinating interdepartmental claim settlements. Previously, Petunia held roles as a Customer Support Agent and a 24-hour call centre agent, where duties involved logging vehicle breakdowns, facilitating vehicle tows, and enhancing customer satisfaction. Additionally, Petunia served as a Stock Controller before pursuing legal education, earning a Master of Laws in Intellectual Property Law and a Bachelor of Laws, alongside a Certificate in Sales and Marketing.