EOS USA is one of America's largest customer care and receivables management service providers.  For three decades, EOS USA has been a national leader in the ARM community providing services to a variety of industries including healthcare, higher education, communications, government, financial services and utilities. 

EOS USA's strategies and processes have been honed to bring their vast resources to bear on a single goal: exceeding expectations. EOS USA is committed to providing comprehensive customer care and innovative receivables management solutions to their clients.

EOS USA is headquartered just south of Boston in Norwell, Massachusetts, with strategically located regional centers throughout the United States. 

EOS USA is a division of the EOS Group, one of Europe's largest international providers of business process outsourcing services, encompassing more than 60 subsidiaries, with over 7,500 employees and an operational presence in 26 countries.  

EOS. For a debt-free world.

Consulting

Credit

Debt Collection

Government

Information Technology

Utilities

EOS USA

EOS USA's headquarters in Norwell, MA, United States

Tod Dillon

Kathleen Labue

Janet Pearson

Lynn E. Loring

Susan McCarthy

The Collections Team at EOS USA is responsible for managing and optimizing the recovery of outstanding debts for clients across various industries. This team employs strategic communication and negotiation techniques to facilitate payment arrangements, resolve disputes, and maintain positive customer relations, all while adhering to legal and ethical standards. Their primary goal is to enhance cash flow for clients while ensuring a fair and respectful approach to debt collection.

Collections Team

The Client Services Team at EOS USA is dedicated to delivering exceptional support and solutions to clients across various industries. This team manages client relationships, ensuring a seamless communication flow and addressing any concerns promptly. By leveraging their expertise in customer care and receivables management, they work collaboratively to enhance client satisfaction and drive operational success, ultimately aligning with EOS USA's mission of exceeding expectations.

EOS USA

Org chart

Teams

Collections Team

Client Services Team

Offices

EOS USA

Org chart

Teams

Collections Team

Client Services Team

Offices

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