Philippe Hebert is an accomplished executive with extensive experience in customer success and operations across various industries, including cybersecurity, AdTech, and software automation. Currently serving as the Chief Operating Officer at ePackPro since 2025, Philippe has previously held key leadership roles such as Chief Customer Officer at Oodrive, where a global customer service structure was established, and Vice President at Equativ, where a significant transformation led to a notable increase in Net Promoter Score. With a strong background in managing large teams and delivering high-quality customer solutions, Philippe has successfully led global customer support operations at CA Technologies and Automic Software, focusing on service innovation and integration excellence. Philippe's educational foundation includes advanced degrees in mathematics, data processing, and project management from esteemed institutions.
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