Mohammed Ibrahim has over 7 years of experience in IT asset management, specializing in hardware and software asset management, CMDB, and ITSM process improvements within ITIL frameworks. Currently a Senior System Engineer at EPAM Systems, they previously served in various roles, including Content Data Analyst at ServiceNow and Asset Management Specialist at Coromandel International Limited. Mohammed holds a Bachelor's degree in Business/Commerce from Osmania University and is ITIL V4 certified with skills in ServiceNow, BMC Remedy, and data analysis tools like SQL and Power BI. Their notable projects include tool migrations and team leadership for service improvement initiatives.
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