Karim Gharib is an IT and VAS Senior Manager at epic since January 2018, leading the information technology department with a focus on revenue management, CRM development, infrastructure, and value-added services. Notable achievements include successful CRM and billing system launches, implementation of geo-redundancy for critical systems, and a comprehensive BSS transformation program. Previous experience includes roles at Etisalat Misr, where Karim served as Billing and Payment Manager and contributed to significant IT projects, and at Vodafone as a system analyst. Karim's education includes an MBA from Edinburgh Business School and a Bachelor's degree in Computer Science from Ain Shams University.
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