Aubrey Lund

Aubrey Lund is a Senior Salesforce Architect at Epicor, having transitioned from Khoros, where tenure extended from May 2010 to February 2024. During the time at Khoros, Aubrey held multiple roles including Salesforce Architect, Senior Salesforce Administrator, and Salesforce Administrator, overseeing the development and maintenance of Salesforce CPQ and FinancialForce for the PCO and Services teams. Aubrey's leadership as Senior Manager in Services Operations involved managing staffing and resource forecasting, developing process improvements, and generating financial and customer satisfaction reports. Other responsibilities included managing Professional Services Automation software, collaborating across various departments, and ensuring operational efficiency. Prior roles included Services Operations Manager and Manager of Moderation Services, where responsibilities included team management, contract generation, and enhancing service delivery processes. Aubrey holds a degree from Washington State University.