Owen Harrell is a seasoned IT professional with extensive experience in network management and engineering, currently serving as a Senior Field Engineer at Epicor Software since October 2006. Responsibilities include maintaining and upgrading servers and workstations across over 150 stores, troubleshooting both hardware and software issues, and implementing advanced networking solutions such as VPN connections and Microsoft Domains. Previous roles include Technology Supervisor at Essex Computers, where Owen oversaw the installation of new systems, expanded the Wireless Division substantially, and achieved significant cost reductions for clients. Earlier experience includes a position as Facilitator at Northwestern Steel and Wire, focusing on cost-cutting projects and employee training. Owen's education features numerous certifications from reputable organizations in the technology field.
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