Rahul Narayan is a CS Implementation Consultant specializing in Payment Operations at Epicor since November 2025, where responsibilities include leading software implementations and ensuring user adoption for enterprise and mid-market clients. Prior to Epicor, Rahul served as a Senior Implementation Manager at SpotOn from March 2018 to October 2025, overseeing the implementation of POS and business solutions while managing cross-functional teams. Previous roles at American Airlines included Customer Service Manager, where Rahul developed programs to enhance customer satisfaction, and positions at Pacific Aviation involved ensuring passenger safety and coordinating logistics. Rahul holds a Bachelor of Business Administration in Information Systems from San Francisco State University and an Associate of Science from Skyline College.
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