Rick Richey is an experienced IT professional with a strong background in support engineering and knowledge management, currently serving as the ITIL Process Owner for Knowledge Management at Epiroc since December 2017. Prior to this role, Rick was a Senior Support Engineer IT at Atlas Copco USA from April 1996 to December 2017, where responsibilities included providing technical support, training, and backup computer network administration. Rick also has previous experience as an Area Delivery Coordinator at Lil' Things and as a Sergeant for Jefferson County, where leadership and operational management were key responsibilities. Rick holds a Bachelor of Science degree in Computer Information Systems Management from Colorado Christian University.
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