James Lyons

James Lyons possesses extensive experience in client services and relationship management across various industries, including healthcare and telecommunications. Since October 2016, James has served as a Customer Success Manager at ePlus Inc., where responsibilities include managing client relationships and ensuring satisfaction with managed services. Prior to this role, James was the VP of Client Services at Donor Dialogue, overseeing client relationships within the healthcare sector and managing the P&L for engagements. James's career also includes significant positions such as Director of Client Service at Donor Dialogue, Vendor Liaison at New York Blood Center, and President of JL Technical Installations. James's earlier roles include Senior Estimating Engineer at AFL Network Services and Technical Installation Expert at Hospitality Solutions International. James holds a Bachelor of Arts in Sociology, Communications, and Media Arts from Stony Brook University.