Jonathan Fernands is a seasoned Customer Success Manager currently employed at ePlus Inc. since July 2022, with prior experience at Agile Frameworks, LLC, where Jonathan successfully developed key resources for construction firms across the United States. Spanning a diverse career, Jonathan has held various positions including Client Engagement Manager at Collegis Professional, promoting a significant tuition reimbursement initiative, and Client Service Specialist at Shutterfly, Inc., managing high-profile accounts and critical document productions. Jonathan's background also includes substantial fundraising and development roles at organizations such as Urban Homeworks and Concordia College, alongside early sales experience at SPS Commerce and ConnectEdu. Jonathan holds a B.A. from the University of Massachusetts Amherst and an M.A. in Public Administration from Framingham State University.
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