Sandra Smith has over three decades of experience in customer success and service delivery, currently serving as a Customer Success Manager and previously as a Service Delivery Manager at ePlus Inc. since September 2013. At Xerox Corporation, Sandra held roles as Account Operations Manager and Service Manager, focusing on building long-term client relationships and managing operations. Additionally, Sandra worked as a Field Manager of Xerox Services, overseeing a team of Customer Service Engineers. Sandra's career began at UC Irvine as an Assistant Event Coordinator in Student Affairs while earning a Bachelor of Arts in Psychology from the university between 1979 and 1983.
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