Henry Bryant is a Senior Manager of Customer Escalations at Epredia, a position held since 2019. In addition to this role, they have served as the National Field Service Manager at Thermo Fisher Scientific since 2013, where they provide strategic leadership to the US Field Service organization and ensure the achievement of service revenue and customer satisfaction. Their responsibilities include directing service strategies, improving account profitability, and fostering relationships with top-tier laboratory management.
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