Keerthana Dhagam

Keerthana Dhagam is a Business Analyst Manager at ePS since August 2021, leading IT activities that encompass gathering technical requirements, facilitating application functionalities, leading monthly production releases, and implementing data-driven solutions. Previous roles at ePS include Senior Implementation Specialist and Implementation Specialist, where responsibilities involved mentoring team members and managing complex EDI integrations. Prior experience includes a Programmer Analyst role at Miracle Software Systems, where Keerthana served as a primary contact for EDI production support for John Deere, and as a Software Testing Intern at Vizbee Inc. Educational qualifications include a Master’s Degree in Computer Science from the University at Buffalo and a Bachelor’s Degree in Computer Science from Vasavi College of Engineering.