April Jones is an experienced professional with a background in technology and customer support. Currently serving as the Solution Center Help Desk Manager at Epsilon Technology Solutions since August 2014, April has developed expertise in managing support operations. Previously, April worked as an Office Assistant at New Earth Shelters from March 2013 to August 2014. Academic credentials include an Associate's Degree in Networking Technologies from Asheville-Buncombe Technical Community College (2012-2014) and a Bachelor of Science from Western Carolina University (1999-2003).
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