Epsilon’s mission is to align technology with customer objectives by eliminating complexity, simplifying compliance, and by providing transparency in our approach.  This gives our customers piece of mind, and provides the foundation of a trusting relationship. Over 60 businesses and 12 government agencies trust Epsilon to manage the Information Technology functions of their organization.  We have supported customer locations in 12 states, four countries, and that number continues to grow. Epsilon’s primary office locations are Weaverville, NC and Washington, DC.

To view job opportunities, visit epsilon-inc.com/careers

Government

Information Technology

Epsilon

Epsilon's headquarters in Weaverville, NC, United States

This department provides expert assistance and troubleshooting for technology-related issues and solutions.

Technical Support

The IT Support Team at Epsilon is dedicated to providing top-notch technical assistance and solutions to both internal and external clients. Comprising roles such as Service Desk Analysts, Solution Center Engineers, and Desktop Support Specialists, the team ensures seamless operation by troubleshooting hardware and software issues, resolving technical incidents, and maintaining IT infrastructure. Their efforts are critical in upholding Epsilon’s mission to simplify technology and ensure compliance, fostering trust and peace of mind for over 60 businesses and 12 government agencies.

IT Support Team

The Cyber Security Team at Epsilon is responsible for protecting the company's and its clients' information technology systems from cyber threats. This team handles tasks such as threat detection and response, vulnerability assessment, incident management, and ensuring compliance with security regulations. They provide expertise and training to enhance security measures and develop strategies to prevent future breaches, thereby instilling confidence and trust in Epsilon's comprehensive IT management services.

Cyber Security Team

The Recruitment and Human Resources team at Epsilon is responsible for attracting, hiring, and retaining top talent to meet the company's growth needs. This team manages the full recruitment lifecycle, develops and implements HR policies, oversees employee benefits, and ensures compliance with labor laws. They also focus on enhancing employee experience and fostering a positive and productive work environment across all Epsilon locations.

Recruitment and Human Resources

The Technical Solutions and Infrastructure team at Epsilon specializes in designing, implementing, and maintaining robust IT solutions to align with customer objectives. This team is responsible for engineering innovative technology solutions, optimizing system performance, architecting scalable infrastructure, managing databases, and ensuring seamless system administration. By simplifying compliance and eliminating complexity, they provide clients with transparent, reliable, and efficient IT services.

Technical Solutions and Infrastructure

The Network Engineering Team at Epsilon ensures robust and efficient network infrastructure for our clients by designing, implementing, and managing network systems. The team supports a wide range of activities including systems programming for mainframes, managing voice and data center networks, and providing specialized network support for federal contracts. This collaborative effort guarantees reliable network performance and seamless integration with client objectives.

Network Engineering Team

The Project Management Team at Epsilon is responsible for overseeing and coordinating IT projects to align with customer objectives. This includes managing project timelines, resources, and ensuring compliance with industry standards. They aim to simplify complex processes and provide transparent communication, ensuring customer satisfaction and building trust. This team plays a crucial role in executing Epsilon’s mission of delivering peace of mind to its clients.

People (2)

Jobs (0)

Other teams

IT Support Team

Cyber Security Team

Recruitment and Human Resources

Technical Solutions and Infrastructure

Network Engineering Team

Project Management Team