The IT Support Team at Epsilon is dedicated to providing top-notch technical assistance and solutions to both internal and external clients. Comprising roles such as Service Desk Analysts, Solution Center Engineers, and Desktop Support Specialists, the team ensures seamless operation by troubleshooting hardware and software issues, resolving technical incidents, and maintaining IT infrastructure. Their efforts are critical in upholding Epsilon’s mission to simplify technology and ensure compliance, fostering trust and peace of mind for over 60 businesses and 12 government agencies.
April Jones
Solution Center Help Desk Mana...
Jordan Wakefield
Service Desk Analyst
Joshua Kinser
Information Technology Special...
Kenny Gordon
Solution Center Engineer I
Kyle Knecht
Solutions Center Engineer
Luann Campbell
Systems Analyst
Quinton Miller
Software Support Analyst
Ryan B.
IT Analyst
Wes McFee
Solutions Center Engineer Tier...
William Robert Arche...
OCIO Service Desk Manager
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