R. L. is an experienced Technical Account Manager at Epsilon, focusing on managing and optimizing client relationships for the CitrusAd SaaS platform since October 2023. With a robust technical background as a Senior Solution Support Engineer at SAP and previous roles at Gigya and Bullhorn, R. L. has developed expertise in Customer Identity & Access Management (CIAM) and advanced troubleshooting. R. L. holds a Master's degree in Cyber-Security and Privacy from Universitat Oberta de Catalunya and a BSc Hons in IT for E-Commerce from the University of Sussex, along with prior qualifications in Administration and Financial Studies.
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