Ashar Rai

Ashar Rai is an IT Service Desk Support professional at Equity Trustees since May 2022, previously serving as an IT Intern. Prior experience includes a role as a Technical Support Engineer at AusNet Services from February 2021 to July 2021, where Ashar successfully closed 95% of trouble tickets on the first call and maintained a user satisfaction rating of 4.9 out of 5. Responsibilities included L1 support, incident management, and networking with LAN/WAN and active directory systems. Ashar holds a Bachelor's degree in Information Technology from Victoria University.