Cyprien Bau

Cyprien Bau has a diverse background in various roles and industries. Cyprien is currently working as a Customer Success Manager at EQUADIS SA since October 2022. Prior to this, they worked as a Customer Care Specialist at Shine from January 2021 to October 2022, where they provided comprehensive support to clients and resolved complex banking issues. Before that, they were a Technical Advisor at Webhelp from August 2019 to December 2020, where they provided support for Google customer service and improved service efficiency. Cyprien also has experience as an Assistant Entrepreneurship Pole at Angelor in 2017, where they managed deal-flow and contributed to pitch sessions. Cyprien also worked as a Marketing Assistant at Legal Logik Inc. in 2017, supporting the Director of Marketing in implementing strategic plans and digital marketing campaigns. Earlier in their career, Cyprien worked as a Junior Consultant at Tracer Urban Nature in 2016, where they collaborated with an international team to conduct a market study. Overall, Cyprien has developed strong skills in customer service, problem-solving, project management, and marketing throughout their work experience.

Cyprien Bau received their Bachelor's degree in management from Lycée Saint Bénigne in 2013. Following that, they pursued their Master's degree in Management from Burgundy School of Business - BSB from 2015 to 2019. In 2018, they also attended Umeå School of Business, Economics, and Statistics (USBE) to complete their M.S. in Management. During their time at Lycée Saint Bénigne, they specialized in the field of study of Classe préparatoire aux grandes écoles with a focus on ECE.