Janice Hannaway is a human-centred design research professional, therapist, and coach with over 25 years of experience in trauma-informed user research and coaching. They co-founded ResearchU Ltd, providing specialized training and consultancy to enhance user research practices. Currently, Janice leads user research initiatives for various organizations, including NHS Digital and the UK Ministry of Defence, focusing on complex user needs and psychological safety. Their past roles include serving as a lead user researcher for the Cabinet Office and providing psychodynamic therapy and clinical supervision for diverse client groups. Janice is also a COSCA accredited therapist and has delivered training on self-care and resilience in user research contexts.
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