Dieidra Walker

Dieidra Walker is an experienced professional with a strong background in quality assurance and customer service. Currently serving as a Quality Assurance Lead at Equifax since December 2017, Dieidra monitors various communication channels for quality assurance and reviews training materials for accuracy. Previous roles include Assistant Store Manager at Eddie Bauer, where retail operations and customer satisfaction were prioritized, and Keyholder at Lane Bryant, emphasizing team motivation and product knowledge. Dieidra has also worked as a Quality Assurance Analyst and Customer Service Specialist at Avant, supporting quality monitoring and customer application processes. Dieidra's educational background includes a Master of Science in Leadership from Belhaven University and a Bachelor of Business Administration with a focus on Entrepreneurship from Jackson State University.