JP Kraft is a seasoned Unemployment Claims Professional with extensive experience managing claims, audits, and hearings across over 20 states. They currently serve as the Director of UC Product Success at Equifax, having previously held the role of UC Product Success Manager. Prior to their time at Equifax, JP worked as an Unemployment Claims Manager and Specialist at Group Management Services, Inc. Additionally, JP gained experience as a Customer Service Professional at Panther Premium Logistics. JP earned a Bachelor's degree in Business Administration, Management and Operations from the University of Mount Union.
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