Mitch Heffington

Mitch Heffington has experience in providing application support for customers using a Telecom Fraud Monitoring Tool at Equinox Information Systems. Prior to that, Mitch worked at Asurion as an Analyst II Change/Incident Management, where Mitch reviewed and approved RFCs, collaborated with developers and QA testers, maintained stability and availability of multiple environments, and managed scheduled downtimes for various upgrades and testing. Mitch graduated from Harding University with a Bachelor of Science in Management Information Systems and Services.