Seth Madsen

Seth Madsen is an experienced IT professional with a strong background in technical support, project management, and customer service. Currently serving as NOC Manager and IT Consultant at Equinox IT Services since August 2013, Seth applies extensive knowledge gained from previous roles, including Technical Support Engineer at NetApp and Project Implementation Manager at AT&T. At NetApp, responsibilities included troubleshooting complex networking issues and ensuring customer satisfaction, while AT&T involved organizing EVPN migrations and managing communication across teams. Seth's early experience at GreatCall focused on customer support, particularly assisting clients with technical challenges. A graduate of Brigham Young University with a Bachelor's Degree in German Language and Literature, Seth also possesses strong communication skills, including fluency in German.