Doug Adams is an accomplished professional with extensive experience in technical support and management within the insurance and technology sectors. Currently serving as a Senior Manager for Illustrations QC and UAT at Equitable since April 2018, Doug leads the development and strategic direction of the Life Insurance Illustration Platform. Prior roles include Field Services Technician at Electronic Application Services, where responsibilities encompassed equipment testing and repair, and Illustration Technical Support Analyst at MetLife, providing advanced technical support for users. Doug's career also features positions as a Business System Analyst at AIG, Claims Rep at Sedgwick, Sr WC Claims Technician at Liberty Mutual, and Claims Adjuster at Allstate, demonstrating a consistent track record of customer service and technical expertise. Doug holds a Bachelor of Science in Mathematics from the University of North Carolina at Charlotte.
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