Grethel García

Grethel García is an experienced professional in vendor management and call center operations. Currently serving in a vendor management role at Equiti since May 2018, Grethel García oversees relationships with external service providers to ensure performance expectations are met and align with company objectives. Previously, Grethel García worked as a BPO Manager at WNS Global Services from 2008 to 2017, where responsibilities included supervising daily call center operations and ensuring excellent customer service. Grethel García holds a Bachelor of Business Administration in Human Resources Management from Instituto Tecnologico de Costa Rica, obtained between 2008 and 2010.