Ana Schmidt

Ana Schmidt has extensive experience in administrative and customer service roles, currently serving as the School Accounts Administrative Manager at E&R Laundry and Dry Cleaners since April 2013. In this position, responsibilities include managing telephone communications, resolving billing issues, and coordinating tasks across departments. Previous roles at E&R include Customer Service Supervisor and Marketing Assistant, where Ana developed email templates, handled escalated customer issues, and prepared various administrative documents. Ana's background also includes contract work at Randstad, as well as positions at Flo-Pro, American Resource Staffing, and Cumberland Farms, showcasing a strong capability in customer service, problem-solving, and administrative support. Ana holds a Bachelor's Degree in Business Administration and Management and an Associate's Degree in Paralegal Studies from Mount Washington College.