Joel Boncales is an experienced IT professional who has worked in various roles related to technical support and network administration. Currently working at ER Tech Pros as a Level 3 IT & Cloud Engineer and VoIP Engineer, Joel manages client VoIP accounts and troubleshoots related setups and firewalls. With previous experience at companies like 1&1 IONOS, Colours Digital Foto, and Junrex, Joel has a strong background in troubleshooting various hardware, software, and network issues. Graduating from Southwestern University PHINMA with a Bachelor's degree in Information Technology, Joel's expertise and experience make him a valuable asset in the IT field.
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