Jennifer O'Shea is a seasoned professional in cyber security and software security architecture, currently serving as a Senior Cyber Security Architect at ERCOT since October 2025. Prior to this role, Jennifer was the Software Security Architect Team Lead at Thales from 2018 to 2025, where responsibilities included building and managing the Software Security Assurance program for various identity management projects, collaborating with diverse teams to align security objectives. From 2009 to 2018, Jennifer held the position of Security Compliance Analyst at VRBO HomeAway, leading PCI compliance efforts for a service provider environment with significant annual processing volume and managing compliance reports in coordination with internal teams and third-party assessors. Jennifer holds a Bachelor of Arts degree in Art from The University of Texas at Austin.
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