Andrey Shimada is currently the Head of Customer Solutions at Ericsson, where they leverage over a decade of experience in Solution Architecture, Delivery Management, and Technical Leadership within the IT and Telecom BSS and OSS domains across Latin America. Previously, Andrey managed multi-cultural teams and led various projects in Mediation and Revenue Assurance, emphasizing competence development and pre-sales support. They hold a Master's degree in Business Administration from FGV - Fundação Getulio Vargas and a Bachelor's degree in Computer Science from Universidade Estadual de Campinas.
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