Dilshad Ali is a Service Delivery Project Manager specializing in ENM/OSS at Ericsson, with 15 years of experience in Network Rollouts, Operations & Maintenance, and Customer Support. They possess expertise in Project Management, Customer Relationship Management, and Process Design. Previously, Dilshad held various roles at Ericsson, including RAN Product Area Responsible and Team Leader, where they managed customer support and automation initiatives. They started their career as a Switch Engineer at Reliance Infocomm Ltd and have since developed substantial knowledge in telecom network performance and project management.
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