Alicia Pelkowski

Alicia Pelkowski has worked at Erie Insurance Group since 1993. Alicia has held various roles within the company, including Vice President in the Center of Excellence and Vice President in Digital Customer Service. Prior to these roles, they served as a Supervisor in Life Contact Center and Commercial Quotes, as well as an Underwriter in Commercial Lines. Alicia also worked as a District Sales Manager and an Underwriter in Personal Lines.

Alicia Pelkowski earned a Bachelor of Arts degree in Criminal Justice from Gannon University between 1988 and 1992. Prior to that, they attended Mercyhurst Preparatory High School from 1984 to 1988. Alicia also holds several additional certifications, including an Associate In Personal Insurance obtained in 2013, a Professional Customer Service (PCS) certification obtained in 2012, and a Fellow Life Management Institute Level 1 certification from LOMA obtained in 2011. Alicia has obtained various other certifications in insurance and customer service between 1999 and 2013.