Andrew Dugan is a seasoned IT professional currently serving as a Senior IT Analyst at Erie Insurance Group since November 2017. With a robust background at the same company since May 2014, Andrew has held various titles including IT Analyst, Associate IT Analyst - Information Security, and Claims Tech Software Engineer. Notable contributions include collaboration with the Security Operations and Incident Response team, where Andrew developed skills in monitoring, detection, analysis, and response tools, and assisted in planning the 2015 Information Security Awareness Event. Prior to their tenure at Erie Insurance, Andrew gained valuable experience as a Resident Assistant at Saint Bonaventure University, where Andrew upheld student welfare and created impactful programs, earning recognition for exemplary service. Andrew holds a Bachelor of Business Administration in Business Information Systems from St. Bonaventure University, completed in 2015.
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