Dean Robinson

Dean Robinson has a diverse work experience spanning over several companies. Dean started their career with CNSI in 1992, where they worked in customer service for four years. From 1996 to 1999, they took on a customer service manager role at Broadwing Communications - Level 3, where they managed a call center and ensured proper staffing levels. Dean then transitioned to an IT role within the same company, serving as a team lead for developers and project manager for internal departments.

In 2001, Dean joined Level 3 Communications as a manager in the Customer Financial Services division. Dean led a team of eight, focused on reducing portfolio aging, increasing sales, and providing staff development for the collection team. Dean also played a crucial role in portfolio management, interfacing with sales executives and implementing strategies for successful collections. Dean then took up the role of Sr. Finance Analyst-Customer Financial Services, where they acted as a primary liaison to corporate counsel for customer vendor agreements.

Dean's next career move was to VMware in 2013, where they worked as a Sr. Deal Desk Analyst. In this role, they supported the Americas Sales Organization and focused on non-standard transactions, such as Enterprise License Agreements. Dean ensured compliance with company policies and procedures and generated legal documents.

Most recently, Dean joined Erin Condren Design in 2015 as the Director of Customer Operations. In this position, they established and launched a center for customer excellence, managed vendor relationships with an international customer support center, and aligned support strategies with financial goals to achieve cost savings.

Overall, Dean Robinson has extensive experience in customer service, finance, operations management, and IT. Dean has shown proficiency in portfolio management, vendor management, team leadership, and project management.

Dean Robinson attended Texas State University from 1987 to 1991. No degree or specific field of study was provided.