Richelle Phillips

Business Operations Manager at Erlanger

Richelle Phillips is a Business Operations Manager at Erlanger Health System since October 2019, specializing in financial analysis, quality improvement, and compliance reporting. Prior to this role, Richelle founded and directed Mobilizing Hope, a nonprofit organization focused on loaning durable medical equipment from May 2015 to July 2021. Richelle also served as an Alderman in local government from November 2017 to December 2019. At Murphy Medical Center, Richelle worked as a Performance Excellence Coordinator from April 2016 to October 2019, where expertise in Lean/Six Sigma project management was applied. Richelle has experience as a Physical Therapist Assistant in several healthcare settings from 2008 to 2019. Education includes a Bachelor's degree in Health Care Administration/Management from New England College and an Associate of Science from Southwestern Community College.

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