Erlanger
Richelle Phillips is a Business Operations Manager at Erlanger Health System since October 2019, specializing in financial analysis, quality improvement, and compliance reporting. Prior to this role, Richelle founded and directed Mobilizing Hope, a nonprofit organization focused on loaning durable medical equipment from May 2015 to July 2021. Richelle also served as an Alderman in local government from November 2017 to December 2019. At Murphy Medical Center, Richelle worked as a Performance Excellence Coordinator from April 2016 to October 2019, where expertise in Lean/Six Sigma project management was applied. Richelle has experience as a Physical Therapist Assistant in several healthcare settings from 2008 to 2019. Education includes a Bachelor's degree in Health Care Administration/Management from New England College and an Associate of Science from Southwestern Community College.
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Erlanger
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Erlanger, named among "America's Best Hospitals" by U.S. News & World Report, is a non-profit, academic teaching center affiliated with the University of Tennessee College of Medicine. Erlanger is also a Level-One Trauma Center for adults and the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. The Erlanger Health System includes Children's Hospital at Erlanger (CHE), the only academic medical center in the tri-state region devoted solely to children and is a Comprehensive Regional Pediatric Center (CRPC)— the highest designation in the state for pediatrics. CHE has a full range of pediatric subspecialists, as well as a pediatrics ER, ICU, and Level III neonatal intensive care unit, providing the highest level of care in the region for premature and sick infants. Each year, more than a quarter of a million people are treated by the team of healthcare professionals who are part of Erlanger.