Erlanger
Veronica Winter, MBA, currently serves as a Management Engineer Sr. Analyst at Erlanger, focusing on organizational quality and efficiency improvements. With extensive experience in healthcare operations, Veronica has held leadership positions such as Director of Regional Operations and Clinic and Accreditation Manager at Urgent Care for Children, where responsibilities included overseeing daily operations and patient satisfaction while conducting comprehensive audits and reports. Previous roles encompass process improvement analysis at Blue Cross Blue Shield of Tennessee, quality assurance management at All Ways Caring HomeCare, and health services administration at Wellpath. Veronica's educational background includes a Doctorate in Business Administration and Organizational Leadership, an MBA in Health Care Administration/Management, and a Bachelor of Science in Public Health. Additionally, experience as a healthcare instructor and clinical manager reflects a commitment to developing healthcare professionals and enhancing service delivery in various medical settings.
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Erlanger
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Erlanger, named among "America's Best Hospitals" by U.S. News & World Report, is a non-profit, academic teaching center affiliated with the University of Tennessee College of Medicine. Erlanger is also a Level-One Trauma Center for adults and the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. The Erlanger Health System includes Children's Hospital at Erlanger (CHE), the only academic medical center in the tri-state region devoted solely to children and is a Comprehensive Regional Pediatric Center (CRPC)— the highest designation in the state for pediatrics. CHE has a full range of pediatric subspecialists, as well as a pediatrics ER, ICU, and Level III neonatal intensive care unit, providing the highest level of care in the region for premature and sick infants. Each year, more than a quarter of a million people are treated by the team of healthcare professionals who are part of Erlanger.